Tools

During its search for quality, the management of Libanconsult AGM identified its clients and their respective needs, and seeks the realization and the satisfaction of these needs.
The requirements of the client are always identified. The management of Libanconsult AGM, through its continuous contacts, is perfectly aware of its clients’ needs, which are communicated to the concerned departments within the company through organized meetings.
Hence, every employee within Libanconsult AGM, in whatever position in the hierarchy of the company, feels involved and considers him/herself responsible for the of the Quality System.

Libanconsult AGM looks forward the satisfaction of its clients through its services and technical expertise. Consequently, it insures a highly efficient recruitment of its employees and develops their competences through continuous training. The competences are based on:

• The knowledge acquired through academic achievement as well as their eventual trainings. 
• The knowledge acquired through professional experience
• The necessary savoir-vivre in all kinds of contacts and relations, especially at Libanconsult AGM in its relations with the clients.

The improvement of the skills of the personnel is done by means of an annual evaluation and the analysis of the needs for any training and/or seminar. The latter are the competence of the Human Resources Department that takes charge the planning, and the follow-up of the staff problems.

The management of Libanconsult AGM put at the service of its engineers all necessary equipments like computers, and office supplies, as well as the most recent scientific software and the most performing ones, that suit the needs of the activities and services delivered by the engineering staff at Libanconsult AGM.